Puntitbets is run by a small editorial team, and we keep contact simple on purpose. If you have a question about a review, spotted something outdated, or want to flag an error on the site, email is the quickest way to reach us.
We read every message ourselves. There is no ticketing bot standing between you and the person who actually edits the pages, which means replies are personal but not instant.
One channel (email)
We handle all correspondence through [email protected]. There is no phone line, live chat widget, or postal address published for this site, so please use email for anything you need to raise.
Keep messages specific where possible. A link to the page you're referring to, plus a short description of the issue, helps us find the right context faster than a general enquiry.
How we triage messages
Incoming email is sorted into rough categories: factual corrections, general feedback, and questions about how we cover operators. Corrections tend to move fastest since they affect page accuracy.
Feedback on tone or coverage gets read and considered for future editorial decisions, though we can't promise a change will follow every suggestion. We're transparent about that upfront.
Turnaround in plain language
We aim to acknowledge messages within a few working days. Busier periods, such as when several pages are being updated at once, can push that out a little further.
There's no service-level guarantee attached to this address. It's a genuine inbox read by real people, not a monitored support desk with fixed response targets.
Escalation limits
We can't assist with account issues, deposits, withdrawals, or verification on any betting or casino operator. Those matters sit entirely with the operator's own support team, not with us.
Similarly, we're not able to offer guidance on individual bets, odds disputes, or personal financial decisions. Our role is reviewing and explaining, not intervening in your account activity.
Privacy when you write in
Anything you send by email is handled the way our privacy policy describes, including how long messages are kept and who can access them.
Only include the details necessary to explain your query. If your message concerns gambling harm, please also see our responsible gambling page for independent support options. All content on this site relates to 18+ audiences only.